The WealthyLab ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, access our client portal, or communicate with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Company Information
The WealthyLab 2001 L St NW Ste 500 Washington, DC 20036 United States
We may collect personal information that you voluntarily provide when you sign up for our services, book a consultation, complete forms, access the client portal, or contact us by email, phone, chat, or social media.
This information may include personal identification information such as your full name, email address, phone number, mailing address, and date of birth.
We may also collect credit-related information including your credit reports, credit scores, account history, credit bureau information, and dispute information.
Billing information may include your payment details, billing address, and transaction records.
We may automatically collect technical information such as your IP address, browser type, device type, pages visited, and cookies.
3. How We Use Your Information
We use your information to provide credit repair services, analyze and dispute credit report items, communicate with you about your account, provide customer support, process payments, improve our services, send updates and notifications, provide credit education, protect against fraud, and comply with legal obligations.
4. Credit Repair and Legal Compliance
The WealthyLab operates in compliance with the Fair Credit Reporting Act (FCRA), Credit Repair Organizations Act (CROA), Fair Debt Collection Practices Act (FDCPA), and all applicable federal and state laws.
We only dispute inaccurate, unverifiable, outdated, or misleading information.
We do not guarantee specific credit score increases.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with credit bureaus including Experian, Equifax, TransUnion, Innovis, ChexSystems, and Early Warning Services for the purpose of providing services.
We may also share information with service providers such as payment processors, software providers, client portal providers, and communication platforms.
We may disclose information if required by law, subpoena, or legal process.
6. Client Portal and Account Security
Clients may access a secure portal to view disputes, progress updates, and documents.
You are responsible for maintaining the confidentiality of your login credentials.
We use industry-standard security measures to protect your information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, analyze traffic, and enhance your experience.
You may disable cookies in your browser settings.
8. Data Protection and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no system can guarantee complete security.
9. SMS, Email, and Communication Consent
By providing your contact information, you consent to receive email notifications, SMS updates, service alerts, and account communications.
Message and data rates may apply.
You may unsubscribe at any time.
10. Your Privacy Rights
You have the right to access your personal information, request correction, request deletion, request a copy of your data, and withdraw consent.
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
12. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.
14. Limitation of Liability
The WealthyLab is not responsible for actions of credit bureaus, creditors, credit score changes, or lending decisions. Results vary by individual credit profile.
15. United States Use Only
Our services are intended for residents of the United States.
16. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Your continued use of our services means you accept the changes.
17. Contact Information
The WealthyLab 2001 L St NW Ste 500 Washington, DC 20036 United States